Verifying Your macan28 Account
Verification is how we keep your balance protected and make sure payouts reach the right person. It is a one-time process — once your account is verified, deposits and withdrawals move without repeat checks. We ask for a government-issued ID and a selfie that matches it; wallet ownership confirmation may also be requested if your withdrawal wallet differs from the registration details.
Submitting clear, legible documents speeds up the review. Our account team checks submissions and updates your status as soon as the review is done.
- Upload Your ID — Submit a clear photo of your government-issued ID — KTP or passport both work — through the verification panel.
- Submit a Selfie — A selfie holding the same ID confirms the account belongs to you and completes the identity check.
- Confirm Wallet Ownership — If requested, provide a screenshot showing your DANA, OVO, or GoPay account name matches your registered details.
- Await Account Approval — Our team reviews the documents and updates your verification status; you will see the change in your account dashboard.